September 19

Degiro User Stats: How Many Customers Does Degiro Have in 2022?

Last Updated on 19 September, 2022 by Samuelsson

Degiro is one of the largest brokerage firms in Europe. Since its launch in the Netherlands in 2013, DEGIRO has expanded across 18 European countries, enabling retail investors to benefit from a highly competitive commission structure. Given the aggressive expansion, let’s take a look at its user statistics. How many customers does it have?

As of 2020, Degiro UK stated that it has about 633, 175 registered accounts. But across Europe, the firm claims to have over 1.2 million clients by the end of 2020, according to Statista. The company’s client base has continued to increase since its launch in 2013, especially after DeGiro B.V. merged with flatexDEGIRO Bank AG in early 2021, creating the biggest online execution-only broker in Europe with its own banking license.

This article will take a closer look at Degiro and its key user statistics in 2021. Here are the things we will cover:

  • Degiro Introduction
  • Degiro History
  • Degiro Overview
  • Degiro key statistics
  • Degiro revenue
  • Degiro trading accounts
  • Degiro trading platform
  • Degiro regulation and license
  • Degiro Safety
  • Degiro Account Opening
  • Degiro FAQ

 

Degiro Introduction

Based in Amsterdam, the Netherlands, Degiro is an online financial services provider that allows clients to buy and sell various financial instruments across different asset classes, including stocks, funds, ETFs, options, warrants, bonds, and futures. Degiro is widely regarded as one of the fastest-growing brokerage firms in Europe. The broker provides traders with an intuitive trading platform to ensure the ease of trading all the available financial assets. Interestingly, one of the critical features of Degiro is its competitive trading fees; Degiro offers low commission and institutional trading fees to retail investors. Furthermore, with various trading systems that are centered around data protection and the safekeeping of clients’ assets, Degiro is strongly committed to providing a secure environment for everyone to trade. Over the years, the broker has bagged several industry awards in due recognition of their reputable broker services. These awards include the Best Low-Cost Broker (2019), The Best Stock Broker (Rankia 2018), Best Online Broker (Cashcow 2019), Fairest Online Broker (Fairness Award 2019), and more.

Degiro Introduction

Degiro Awards and Recognitions

Degiro History

Since its launch in 2013, Degiro, an online brokerage services provider, has expanded across 18 European countries. Little wonder, it is dubbed the largest broker in Europe. However, below is the journey so far:

2013: The launch of Degiro

In 2013, Degiro was launched as an online trading broker that was focused on introducing Dutch retail clients to the possibility of investing with institutional fees; thus, making global trading affordable and accessible to everyone.

2014: Expansion to 9 countries

Degiro began its expansion, offering services within 9 European countries. Degiro also strengthened their Dutch market by winning the “Best Broker” award.

2015:  Degiro enters North Europe and Italy

The expansion process continued in 2015 with Degiro’s steady expansion across Northern Europe and Italy, winning many international awards along the way, including the prestigious ” Golden Bull Awards” in the Netherlands.

2016: Largest broker in the Netherlands

In 2016, Degiro became one of the largest online brokers in the Netherlands regarding transactions per year handled. Additionally, Switzerland was welcomed into the Degiro family, making it the 18th country to benefit from low transaction fee trading.

2017: More than 200,000 clients

2017 saw Degiro snowball, surpassing over 00,000 clients and becoming one of the five most prominent brokers in Europe based on transactions per year. In addition, Degiro continued to win numerous awards, including the Best Broker in Germany from the Handelsblatt Broker Comparison.

2018: More than 350,000 clients and 40 awards

The rapid growth continued in 2018, with Degiro amassing more than 350,000 clients and winning over 40 broker awards internationally, including the Best Broker and Best Mobile App awards, given by the Financial Times & Investors Chronicle.

2019: A new trading platform

In 2019 Degiro launched its new trading platform based on clients’ feedback and the ever-changing technology. Thanks to this intuitive trading platform, Degiro bagged several industry awards in 2019. In addition, their client base rose to over 450,000 in 2019.

2020: The Next Chapter

In 2020, Degiro joined forces with flatex AG. The partnership was complementary, and it offered Degiro an increased capacity for sustainable growth and development. In addition, Degiro was also including the SDAX, making flatexDegiro one of the 160 largest listed companies in Germany. Collectively, flatexDegiro is now serving more than 1,000,000 investors.

2021: The bigger merge and creation of the biggest online execution-only broker in Europe

In 2021, Degiro was involved in another merger. DeGiro B.V. merged with flatexDEGIRO Bank AG in early 2021, creating the biggest online execution-only broker in Europe with its banking license.

Degiro Overview

Criteria Comment
Headquarters Amsterdam, the Netherlands
Year Founded 2013
Type Retail broker
Regulation Degiro is regulated by the German Federal Financial Supervisory Authority (BaFin). The Financial Conduct Authority also regulates the broker in the United Kingdom.
Fees Fees vary depending on the type of account you have and the product you are trading, which is generally competitive.
Inactivity fees Degiro will not charge you inactivity fees.
Trading Platform Proprietary trading platform, which is available in web and mobile versions
Support The broker offers a knowledgeable client support team who are available 24/5 during working hours open weekdays from 7 am to 9 pm. In addition, the support team can be reached via telephone, email, and social media.

Degiro key statistics

Recent user statistics of Degiro indicate that the online trading broker has more than 600,000 registered accounts and a strong presence in over 18 European countries.

Degiro key statistics

Degiro Key Statistics

 

From the above chart, it can be inferred that the user base of Degiro has been on a continuous rise since its inception in 2013. However, following the Brexit uncertainty and a reluctance among consumers to invest, the client base of Degiro slowed down in its growth in early 2019. In 2020, the rise became more significant, with a total of 24,527,413 transactions in 2020, representing a 133% increase compared to the same period in 2019. The broker also recorded about 633,175 registered accounts, which was a 45% increase when compared to the same period in 2019. Currently, the broker is active in 18 countries in Europe with over 1.2 million clients.

Below is the overview of total visits to the Degiro platform in the last six months:

total visits to the Degiro platform

Degiro UK traffic by Country

Here is a chart that shows Degiro visits by country:

Degiro UK traffic by Country

Sources of Degiro traffic

The above visits are from various sources, including referrals, social media, and more. However, the major sources of traffic to Degiro are shown in the chart below:

Sources of Degiro traffic

Degiro Traffic Sources

Social Media Sources

Of the 2.41% from social media, over 57% are from Reddit, 36.5% from YouTube, 5.49% from Quora, and 0.94% from Super User.

Social Media Sources

Degiro revenue

As the broker’s clientele increases, its total revenue has continued to experience a steady rise. In 2018, Degiro bagged over 54.7 million euros in revenue. Between January 2019 and the end of October 2019, the broker’s revenue was pegged at a total of more than 44 million euros. This was slightly higher than the revenue reached in the first quarter of 2018.

Degiro account types

Degiro provides traders with different live trading account options: Custody, Basic, Active, Trader, and Day Trader accounts. The main difference between the account types is their various features, available trading instruments, fee structure, and trading conditions. The minimum deposit required to start trading is $0. This means that traders can get started with any amount they can afford.

Degiro trading platform

The broker provides traders with an intuitive trading platform that was designed with simplicity in mind. The platform was developed in-house by the broker’s team of FinTech experts. It is available as a web trader that runs directly on modern web browsers — Chrome, Safari, Firefox, and Edge — without needing to download or install additional software. In addition to the web-based version, the broker’s trading platform is also available as a mobile app that is compatible with Android and iOS mobile devices. The mobile app is best suited for traders who wish to place trades and check trading positions while on the move, provided there is an internet connection.  

Interestingly, the Degiro trading platform is built with an intuitive interface, making it suitable for all traders of all experience levels. In addition, the developers have focused on improving the trading experience with integrated design features. As a result, the trader can have a clear overview of his portfolio and transaction list, along with real-time market news and updates.

Degiro trading platform

Degiro Trading Platform

Degiro’s Regulation and Licensing

Degiro has a relatively strict regulatory status, which is a huge plus. Despite being a private company, Degiro has its banking license following the merger with Flatex AG in 2021. So naturally, Degiro fall under the direct regulation of the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) and indirect supervision of the European Central Bank (ECB). Besides, the Dutch Central Bank (DNB) and The Netherlands Authority for the Financial Markets (AFM) continuously supervise its operation and financial integrity. It is also granted legitimate status by the UK Financial Conduct Authority (FCA).

The idea behind these various regulatory and licensing provisions is to ensure that traders have safe trading and investing environment. In addition, the regulatory authorities are focused on curbing the risks of frauds and scams by brokers. Therefore, Degiro is expected to abide by the strict regulatory laws of these financial authorities.

Degiro Safety

Degiro claims to have several measures in place to ensure the overall security of clients’ funds. The broker keeps clients’ funds in a separate legal entity. In addition, Degiro uses the 2-step authentication to provide traders with enhanced security for their trading accounts. This 2-step authentication adds an extra layer of protection to your trading account. The idea of the 2-step authentication is pretty simple. Before you can access the Degiro platform and enter your username and password, you will be asked to confirm a code that will appear on your phone via the Google Authenticator app. The implication is that even if someone did guess your username and password with Degiro, they would need access to your phone to “hack” your account and gain access.

Degiro Account Opening

Thanks to their straightforward account opening process, it is simple to create a live trading account with Degiro. The basic steps include the following:

  1. On their website, click on ‘Open an account.’
  2. Add your email address, choose a username and password.
  3. Verify your email account
  4. Fill in the requested information: personal details, address, place of birth, etc.
  5. Add the number of the bank account you want to link.
  6. Verify that your information is correct
  7. Upload a photo of your ID card or passport

Frequently asked questions about DEGIRO

When was Degiro launched?

The broker arm of Degiro was launched in 2013. The broker has since expanded its brokerage services to other European countries.

How can I contact Degiro?

The broker can be contacted via its client support team. The support team is available from 8 am to 10 pm (UK time) and can be reached via the following contact channels: telephone, Live Chat, and email — clients@degiro.co.uk

In which countries does Degiro operate?

Degiro operates in several European countries: the Czech Republic, Denmark, Germany, Greece, France, Switzerland, Spain, Ireland, Italy, Netherlands, Norway, Austria, Poland, Portugal, Finland, Sweden, Hungary, and the United Kingdom.

How can I cancel an account with Degiro?

To close an account with Degiro, all you need to do is send an email to Degiro customer services, and then once the account is closed, they will transfer the remaining funds to your bank account.

Final Thoughts

Degiro is an online trading broker that is based in Amsterdam, the Netherlands. The broker has an ever-increasing user statistics since its launch in 2013. The broker has a generous selection of trading assets, including forex, CFDs, stocks, bonds, mutual funds, and EFTs across 32 international stock exchanges.

Degiro has established itself as the leading online, execution-only broker in Europe with its banking license. Top-tier financial authorities in Europe endorse its regulatory status. Therefore it is trustworthy. Consequently, it is safe to trade with Degiro.

Degiro’s trading platform is well-designed and simple to use. As a result, it can be an excellent choice for investors who are looking for a low-cost trading platform. It does not charge the clients for deposit, inactivity, or withdrawal, but it has exchange connection fees, which is reasonable. The broker’s 


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